Returns and Exchange Policy

*For December, we have extended returns until the 10th of Jan 2021! This is applicable to all orders placed between the 1st of December 2020 to the 20th of December 2020. 

Here at TaqpaT, we pride ourselves on the quality and craftsmanship of our vendors. We offer a wide range of intelligently engineered, ergonomic and quality products, tested by professionals and/or services offered that are reviewed frequently to rule out and challenge vendors to improve their services. If within 21 days, you are not satisfied with your product purchase for any reason, you may return your item(s) for a refund of the value of the merchandise (and taxes), less shipping and a 15% restocking fee. If a claim is submitted after 21 days, a store credit will be issued. Please contact TaqpaT for further clarification or questions.

In the case of receiving the wrong item ordered, product manufacturer defects or damage during shipment, please contact Hutch Kitchen by email (TaqpaT) within 7 business days after the shipment has been delivered to you. Item(s) must be in an unused condition. No restocking fees will be charged if the product(s) is deemed to be manufacture defect. No defective claims can be made after 7 days from the time of delivery of your package.

All returns, exchanges, or repairs are subject to approval. TaqpaT and our Vendors reserves the right to deny any request for a refund or credit for any items returned to us deemed to be in used condition. Your original receipt must accompany your returned item(s) to process your refund. All item(s) being returned, must be in the original packaging and shipping carton. Item(s) will be inspected upon receipt at our warehouse to determine their condition. Returns after the 21 days will have to be reviewed by our service team. Sale merchandise and final-sale item(s) purchased are non-refundable.

Certificate Policy

• Your certificate is redeemable online at www.taqpat.com and our partners in the near future. 
• Certificates can only be used to give to charities and for the purchase of products, services on our portal.  
• The Certificates are not redeemable for cash, but are transferable to people and businesses within this portal.
• The Certificates cannot be used in conjunction with any other offer, coupon or discount.
• We can only accept the use of one Certificate per transaction.
• Orders that use multiple Certificates will in turn be denied and refunded to the party.